Digital Service Desk

Track Your Service Request Ticket

Enter your Ticket ID (e.g., WPL-MR-78421) or your 10-digit registered mobile number to check live technician assignment and arrival window.

How our dispatch and ticket system works:

  • Whenever you submit a booking on our website, a unique ticket number starting with WPL-MR- is instantly generated.
  • Our dispatch coordinator at Poonam Sagar Complex (near Shubham Gym) contacts the nearest field technician.
  • The technician calls you 15 minutes before reaching your society gate to confirm your availability.
  • All repair work is documented under your ticket number for your 90-day warranty guarantee.