Digital Service Desk
Track Your Service Request Ticket
Enter your Ticket ID (e.g., WPL-MR-78421) or your 10-digit registered mobile number to check live technician assignment and arrival window.
How our dispatch and ticket system works:
- Whenever you submit a booking on our website, a unique ticket number starting with
WPL-MR-is instantly generated. - Our dispatch coordinator at Poonam Sagar Complex (near Shubham Gym) contacts the nearest field technician.
- The technician calls you 15 minutes before reaching your society gate to confirm your availability.
- All repair work is documented under your ticket number for your 90-day warranty guarantee.